Our products at Sino-Inst are primarily custom-made and require production based on your specific measurement parameters. Therefore, the ordering process is as follows:
- Customer provides parameters;
- We confirm preliminary product selection;
- Customer confirms parameters;
- We provide a quotation;
- Customer confirms purchase quantity;
- We confirm the customized product delivery time;
- Customer issues a Purchase Order (PO);
- Confirmation of customized drawing dimensions;
- We provide a Proforma Invoice (PI);
- Customer makes payment;
- Upon receipt of the down payment, we begin production;
- We provide a calibration report and product pictures, and the customer pays the remaining balance;
- We arrange shipment;
- After-sales technical support.
Yes. We at Sino-Inst provide a one-year warranty for all our products.
If you require an extended warranty, please contact us when placing your order.
Sino-Inst supports bank transfer and PayPal payments.
We have global currency receiving accounts and support SWIFT (wire transfer/TT). We support: Australian Dollar, Canadian Dollar, Swiss Franc, Chinese Yuan, Danish Krone, Euro, British Pound, Hong Kong Dollar, Japanese Yen, Norwegian Krone, New Zealand Dollar, Swedish Krona, Singapore Dollar, US Dollar, etc.
Additionally:
- For the US, we accept payments via ACH (1-5 business days) and Fedwire (1 business day).
- For the Eurozone, we accept payments via SEPA (1-2 business days).
- For Canada, we accept payments via EFT (approximately 1 business day).
- For the UK, we accept payments via BACS (3-4 business days), CHAPS (same business day), and FPS (real-time during business hours).
- For Indonesia, we accept payments via the Indonesian local SKNBI network (approximately 2 business days), BI-Fast network (30 minutes), and RTGS network (real-time during business hours).
Our company has long-standing partnerships with freight forwarders. We can provide you with international express delivery, dedicated line transportation, sea freight, and air freight services.
International express shipments are handled by DHL, UPS, and FedEx.
Our company maintains a stock of basic components. Standard items can be shipped within 3-5 business days.
For special flanges, special threads, or special materials, the production lead time may be 1-2 weeks.
International express shipping takes approximately 5 days.
Therefore, after you place your order, the goods will be delivered to your door in about two weeks.
Yes. All our products are calibrated before shipment. Each product comes with a free factory calibration report.
If you require a calibration report from a third-party calibration company, please contact us in advance. We will confirm the calibration time and cost for you.
For example, we can provide calibration certificates for pressure transmitters. The calibration certificates are certified by CNAS/iLac-MRA/SIMT.
Yes. Sino-Inst has dedicated purchasing managers. When purchasing our company’s products, you can contact us to handle the procurement for you.
Alternatively, you can also hire us as your purchasing agent in China to find, purchase, and inspect products for you, allowing you to import products from China with greater confidence.
Yes. Sino-Inst has import and export sales rights in China. If you plan to enter the Chinese market, you can contact us. Sino-Inst has a strong online marketing team and technical support team to help you successfully develop the Chinese market.